LivePerson Pro
Have you ever wished you could see exactly who was on your website and what they were doing in real time? What if you were able to reach out to visitors who need assistance to improve conversion rates, average order values and customer satisfaction?
LivePerson Pro is the ultimate tool for small businesses who want to increase online sales, improve customer service, reduce operating costs and optimize marketing campaigns.
Customers using LivePerson Pro have realized the following benefits:
- 20% increase in online sales
- 25% reduction in service costs
- 35% increase in average order values
LivePerson Pro enables online businesses to use real-time monitoring to identify the best website visitors to engage through live chat buttons or proactive invitations at the most opportune moment, based on visitor behavior. Agent productivity tools improve agent efficiency and make it easy to chat with and guide visitors towards conversion using desktop sharing, canned answers and page-push technology.
Leverage intelligence about your visitors through Campaign Viewer and Google Analytics, which allow LivePerson Pro customers to track and optimize all of the paths that lead to their website, such as SEO/SEM campaigns, banner ads, marketing emails, site referrals, etc. LivePerson also provides measurement of and reporting on business outcomes driven through live chat interactions.
