What a Difference Intelligent Engagement Can Make
Think all chat solutions are the same? Think again. Only companies that use LivePerson enjoy a 20 percent increase in online sales at the lowest cost per acquisition.
The secret sauce is Intelligent Engagement. LivePerson ensures the greatest number of orders per agent labor hour by matching supply and demand to maximize the number of engagements per hour. This is the key to driving the lowest cost per acquisition.
And unlike typical chat providers that take credit for ALL online sales that happen once their solution is implemented, we only pat ourselves on the back for the ones that wouldn't have occurred without a chat (yes, our tracking system can tell the difference). Intelligent business rules monitor visitor behavior, and proactively invite hot leads to chat — only if they show signs of needing product advice or they're about to abandon an order.
With LivePerson Premier, midsize businesses enjoy a comprehensive, flexible toolkit for targeting prospects, closing and upselling orders, and measuring results — with maximum agent productivity.
Learn about leveraging LivePerson Intelligent Engagement for your voice channel. Click Here
