Meaningful customer connections. Online. Real time.

Take Control of your Ecommerce Site

LivePerson Intelligent Engagement solutions enable high-traffic websites to drive more efficient use of agent resources and deliver:

  • A 20% increase in online sales
  • At a lower cost per incremental order than any competing alternative
  • With customer satisfaction scores above any other human-assisted channel

LivePerson identifies, targets and engages only those visitors who will benefit from a chat, avoiding visitors who will convert on their own, as well as those who won't buy under any conditions. LivePerson focuses 100 percent on the fence-sitters.

Critical to the success of any Intelligent Engagement solution is:

  • Third-generation, real-time engagement technology that ensures the right visitor is targeted at the right moment in order to encourage a desired sales outcome, while maximizing the number of engagements per hour.
  • A proven methodology for maximizing sales yield and driving incremental contribution based on extensive domain expertise earned through thousands of value-driven sales deployments.
  • Performance measurement and analysis of trends, incremental value and operational cost savings.

Not all chat solutions were created equal. Choose the one that lets you take control of your ecommerce site, once and for all. .

 

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