Webinar Replay

The Total Economic Impact of a Pay-for-Performance LivePerson Interactive Chat Solution

The webinar features Forrester Principal Analyst Chip Gliedman presenting the results of independent research into the best practices and investment considerations for implementing live chat to drive incremental sales yield.

Increasing average order value by 38%
Reducing cancel and return rate by 12%
Boosting the number of online orders for returning customers by 23%

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