LP Chat Product Packages
LivePerson offers chat solutions for businesses of every size. Choose the one that's right for you.
Basic chat and intelligence features for businesses with low site traffic and limited agent resources.
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Includes:
- Click-to-chat buttons
- Basic rules for proactive invitations
- Skill based group creation
- Campaign viewer
- Google Analytics integration for reporting
- Ability to add channels: voice, email, knowledgebase
- 24/7 online support
Intelligent engagement for small contact centers and websites with moderate traffic.
Includes everything in Pro plus:
- Advanced business rule templates for proactive invitations
- Skill-based group reporting
- Operational and scheduled reporting
- Multiple button and invitation designs
- Personalized deployment services
- Automated agent and administrative training
- Named Success Manager
Unlimited customization and enhanced intelligence for companies with high volume websites and dedicated contact centers.
Includes everything in Premier plus:
- Unlimited customization
- Unlimited intelligence
- Predictive dialer
- ACD
- Advanced reporting
- Advanced security
- Program performance tracked and optimized by dedicated Professional Services team
