The LiveEngage Platform: Now Open

The new LiveEngage Platform allows you to extend LivePerson's award winning live chat beyond your website – so you can connect with your online customers wherever they are. Our new platform APIs (application programming interfaces) bring real time conversations to social media sites, mobile devices, and more.

Examples of the LiveEngage Platform in action:

Mobile – Chat with your customers when they're on the go. Drive real time purchases and answer their questions, wherever they're using their mobile device – in a store, on a train or anywhere else.
Social Media – Instantly address customer comments and complaints on Twitter, Facebook, and other social media sites. Hear what they're saying about your brand, and invite them to chat with you in real time.
Translation – Turn your agents into global communicators as they engage with customers in real time, in their native language. Drive customer satisfaction, reduce costs and maximize agent efficiency.
Visitor Intelligence – Enhance your customer's chat experience by providing your agents with additional data about your customers whenever they engage with you. Pull up CRM information, find out more about their company, and more.
Virtual Agent – Maximize agent efficiency and reach more customers with automated chat capabilities. Filter incoming customer chats so your agents can spend time on targeted sales and support services.
Collaboration – Extend your customer's chat experience with real time co-browsing and desktop sharing. Increase sales, improve service, and build more personalized relationships with your customers and prospects.