White Paper
Criteria for a Third-Generation Chat Solution: Customer Service
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First Name
*
Last Name
*
Title
*
Company
*
Telephone
*
Email
*
Website
*
Industry
*
Select one
Automotive
Business Services
Call Center Partner
Consulting
eCommerce/Retail
Education
Electronics
Energy/Utilities
Entertainment/Gaming
Financial Services
Government
Healthcare
High Tech
Insurance
Legal
Logistics
Manufacturing
Marketing Agency
Media
Non-Profit
Other
Pharmaceuticals
Real Estate
Software/Internet
Technical Partner
Telco
Travel/Hospitality
Number of agents
*
Select one
Less than 10
10 - 50
More than 50
Timeframe for implementation / purchase
*
Select one
Less than 1 month
1-3 months
3-6 months
6-12 months
Longer than 12 months
Monthly website traffic
*
Select one
< 50,000
50,000 - 250,000
250,000 -1,000,000
> 1,000,000