Webinar Replay

Can Your Contact Center Afford Not to Be Proactive about Chat?

Presented by John Ragsdale, VP of Technology Services Research, SSPA
Dave Flammia, Director, Proactive Service Solutions, LivePerson

Listen to this 60-minute on demand webcast recording and learn how offering the highest level of support to your most valuable and at-risk customers can be a company's greatest differentiator especially in today's economy.

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