LivePerson customers who prefer a hosted contact center employ our BPO (Business Process Outsourcing) partners as a compelling solution. BPO partners provide multichannel text and voice based solutions to LivePerson customers, typically through either traditional contract fulfillment or more innovative performance-based commercial models. Our globally distributed partners bring a variety of skills and experience to their services across industry, language, geography and more.
The combination of the LivePerson platform and hosted BPO services provides a efficient, scalable solution for customers large and small. Naturally, we are always on the lookout for new and innovative partnership opportunities with qualified global BPO organizations.